With an international network spanning over 120 countries, WMF, the leading manufacturer of household, hotel and catering goods, was facing the same conundrum every four weeks:  figuring out how to manage the monthly data peak  of invoicing its retailers. Not only was the process of manually booking huge numbers of line items from the retailers’ breakdowns complicated – it was also error-prone and time-consuming.

To digitalise their invoicing processes, WMF chose the data integration solution Lobster_data, as it meant they could essentially make the move to transparent data conversion processes independently and in their own time, with just a little help from the Lobster Support Team. The ability to convert all the different retailers‘ data formats into the WMF in-house format, with automated payment notifications and cost-efficient monitoring instead of time-consuming troubleshooting was a huge draw for the company.

One of the many benefits was the fact that WMF was able to drastically shave the booking process down from 4 days as of receipt of invoice to only 3-5 minutes. All thanks to Lobster_data.